Group 65
Go to Hello Club
All Collections
Managing your members
Managing your members
Learn how to effectively manage your members in Hello Club
21 articles in this collection
Written by
Adam Reis
and
Molly Rainey
Adding new members
Members with the same email address
This article explains how you can manage members that share a single email address, for example a couple or a family
Written by
Adam Reis
Updated over a week ago
Adding new members
A step by step guide to adding individual members
Written by
Adam Reis
Updated over a week ago
Importing members
A guide on how to quickly import all your existing members in bulk
Written by
Adam Reis
Updated this week
Managing default fields
Decide what member information is relevant and which information shouldn’t be collected
Written by
Adam Reis
Updated over a week ago
Setting up custom fields
Find out how to set up custom fields to capture more information from your members
Written by
Adam Reis
Updated over a week ago
Members without an email address
How to get members without email address to sign in to Hello Club
Written by
Adam Reis
Updated over a week ago
Sending welcome emails
Send welcome emails for easy onboarding of your members or to help members that have forgotten their login details
Written by
Adam Reis
Updated over a week ago
Template emails to notify your members
Use these template emails to notify your members that you are switching to a new member management or booking system
Written by
Adam Reis
Updated over a week ago
Self registration of new members
Self registration of new members
Allow new members or casual players to register and sign up for your club themselves with optional approval from an administrator
Written by
Adam Reis
Updated over a week ago
Approving or rejecting pending members
Find out how to approve or reject newly registered members that are pending approval
Written by
Adam Reis
Updated over a week ago
Managing existing members
Highlighting members on the home page
Find out how to highlight members on the home page to promote them or their services to your other members
Written by
Adam Reis
Updated over a week ago
Archiving and removing members
How to archive or permanently remove a member from your club
Written by
Molly Rainey
Updated over a week ago
Viewing archived or pending members
Looking for an archived member or want to see members pending approval that have recently signed up?
Written by
Adam Reis
Updated over a week ago
The member directory
How to setup the member directory so that your members can view and discover each other
Written by
Molly Rainey
Updated over a week ago
Communicating with your members
Emailing your members
Send emails to your members directly from within Hello Club
Written by
Adam Reis
Updated over a week ago
Social media links
Promote your social media presence among your members
Written by
Adam Reis
Updated over a week ago
Managing staff
Managing staff
Find out more about managing staff members and how to keep them apart from regular members.
Written by
Adam Reis
Updated over a week ago
Displaying staff members on the home page
Learn how to display the details of your key staff members on the home page
Written by
Adam Reis
Updated over a week ago
Managing member roles
Learn how to assign specific roles to your members with elevated permissions
Written by
Adam Reis
Updated over a week ago
Differences between the member roles
Find out more about the different roles that you can assign to your members and what permissions these roles provide.
Written by
Adam Reis
Updated over a week ago
Changing the account owner
Find out how to change the Hello Club account owner
Written by
Adam Reis
Updated over a week ago