Customising email templates

Learn how to customise outgoing emails

Lauren Hose avatar
Written by Lauren Hose
Updated over a week ago

You can add custom text to a number of Hello Club email templates. This allows you to include specific information related to your organisation to our automatic emails.

Please note however that not all emails can be customised yet, and that in some cases the customisation is limited to adding a custom text only.

Customising an email template

To customise an email template:

  1. Navigate to the Settings module

  2. Open the Emails card and select Templates

  3. Use the drop down to choose the email type you want to modify

  4. Adjust the text for the email as needed and press Save

The following emails can be customised at the moment:

  • Booking confirmation

  • Event attendee confirmation

  • Subscription renewal reminder

  • Unpaid booking reminder

  • Unpaid transaction reminder

Further reading

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