Here is a list of some of the most common Hello Club emails. The layout of these emails cannot be edited. But you can add a custom message or modify the text for some of these templates.

When is it sent: The welcome emails can be sent in bulk to allow your members to set up their login details so they can start using Hello Club.

Customisation: The text of this email can be replaced with a custom message. You can change this via Club > Welcome text > Welcome email text. Find out more here.

When is it sent: Account ready emails are automatically sent when a member registers and is able to login for the first time.

Customisation: This email can have a custom message added. Find out more here.

When is it sent: Membership renewal reminders are automatically and periodically sent out when a membership is up for renewal. You can view a detailed schedule of when these emails will go out here.

Customisation: This email can have a custom message added. Find out more here.

When is it sent: The Membership Auto Renewal email is automatically sent when a membership up for auto renewal and the member has a card saved on their account.

Customisation: This email currently does not have customisation options.

When is it sent: The Membership Auto Renewal email text changes slightly if the member does not have a card saved on their account.

Customisation: This email currently does not have customisation options.

When is it sent: This is sent to a member when they purchase a membership for themselves. Or an administrator can also trigger this to be sent when they assign a new membership to a member.

Customisation: This email can have a custom message added. Find out more here.

When is it sent: The Payment Reminder emails are automatically and periodically sent to members if the option is enabled (option can be found under Settings > Email > Payment reminders) .

Customisation: This email can have a custom message added. Find out more here.

When is it sent: The Booking Confirmation email will be automatically sent to all members in a booking, if the option to receive a confirmation email was selected when making the booking.

Customisation: This email can have a custom message added. Find out more here.

When is it sent: The Event Confirmation email is always sent to a member when they sign themselves up to an event. When an administrator signs a member up to an event of their behalf, they can choose if they want to send this email to the member.

Customisation: This email can have a custom message added. Find out more here.