Hello Club Help Center
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Go to Hello Club
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Guides for members
Guides for members

A collection of guides and help articles for members to make the most of Hello Club

Molly Rainey avatarJade Perkins avatarLauren Hose avatar
By Molly and 2 others3 authors27 articles

Registration & account management


How do I register for a club?
Inviting your friends to join the club
Listing your details in the member directory
Push notifications
Unsubscribing from club emails
QR code for registrations

Circles


Creating and managing circles
Joining a circle
Managing your circle permissions
Leaving a circle
Signing circle members up for events
Managing memberships for circle members
Managing finances for circle members

Renewing or changing your membership subscription


How to renew your membership

Making payments


Making payments
Card payment failures
Transferring account credit

Using the booking system


Making a booking
Create bookings for circle members
How to make a change to your booking
Paying for your booking
Getting a pin number for your booking
Create a recurring booking
Using a pre-paid booking
Cancelling your booking
Using the waiting list

Using the visitor log


Logging your visits at the facility
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