If your login is linked to multiple member profiles, you can make payments on behalf of those linked members.
This is especially useful for families, as parents or guardians can manage bookings and payments for their children using their own login.
Please note: This feature is available in Hello Club V2 and works with Linked Profiles, not Linked Memberships. Linked Profiles allow one login to access and manage multiple member profiles within the same club.
Viewing outstanding payments
To view outstanding payments, go to your Account page. From here, you can manually select the transactions you want to pay. These transactions may be assigned to you or to one of your linked members.
To view transactions for a linked member, select their name from the dropdown menu:
To make a payment for a single transaction, click Pay next to the transaction. You can also click Invoice to download the invoice for a transaction:
Paying for multiple transactions
If you want to pay for multiple transactions at once, including transactions for yourself and your linked members, click Make a payment. You will be taken to another screen where you can select the transactions you want to pay.
Once you have selected the transactions, click Next.
You will then be taken to the payment screen, where you can complete the payment for all selected transactions.
Credit Account
If you wish to add account credit, you can select 'Credit Account' on the Account page and add as much credit to your account that you wish:
Please note: adding account credit will only add credit to your account.
If you wish to add account credit to a linked member, you can:
Switch into their account from your avatar and navigate to their Accounts page > Credit Account
Add credit to your account, then transfer that credit to the linked member:
Further reading