Hello Club

A guide to analysing and solving problems that may occur with the access and light control system

Troubleshooting system problems

Learn how to set up alerts to receive notifications regarding power outages, battery problems or when doors have been left open

Learn how to check the status of the Hello Club controller

Find out how to manually synchronise or purge data on your system as a troubleshooting step

Find out how to restart the ICT controller in the event of system problems

Find out how to physically reboot the ICT controller

Please be aware of these limitations when using Hello Club with the Hawkeye 600 system

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company

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