You can set up alerts to receive email notifications when various system trouble events occur, for example:
Module communication problems
In addition, you can also receive alerts when:
Doors have been left open
Doors have been left unlocked
Doors have been left in override for too long
Lights have been left in override for too long
To set up alerts:
Go to the System module and open the Alerts card
Tick the alerts you would like to get notified about
Specify the email address or addresses to receive notifications at
Press Save to store your alert settings
You will now get notified automatically in the event of a system incident.
Note: In the event of a power outage, it is also likely that your facility will lose its internet connection. In that case, we are unable to send a realtime notification to alert you of the power outage, however, as soon as power is restored you will receive a message to indicate that the power went down and came back up again.