Hello Club

Lauren Hose

A collection with tips, features and other resources for helping you get through the COVID-19 pandemic

Find out how to track the vaccination status of your members

How to disable/turn-off the vaccination settings

Prevent non-vaccinated members from making bookings, signing up to events or accessing the facility

Find out how to verify the vaccination status of members automatically by scanning or uploading their vaccine pass

How to log members and visitors coming to your facility to abide by COVID-19 regulations and help with contact tracing efforts

How to temporarily disable the booking system and prevent your members from making bookings

How to pause membership subscriptions or credit your members to account for unused time during the COVID-19 lockdown

How to switch off payment reminders and subscription renewal reminders temporarily during the COVID-19 lockdown

How to close your facility to members during the COVID-19 lockdown and restrict usage of service tags

Tips for how to get up and running again after a COVID-19 lockdown

Find out how to mitigate the risks of people operating touch screens at your facility.

How to communicate effectively with your members during the COVID-19 lockdown

What to do if you need a helping hand or if your club is struggling due to the COVID-19 pandemic