While we have tried to make the membership renewal process as quick and simple as possible, you may occasionally find yourself needing to manually renew, change, pause or stop a membership for a member.

Follow the steps in this article to manage your memberships effectively.

To assign a new membership for a specific member:

A dialog will show up where you can choose the membership type and specify the start and end date for the new membership:

Optionally, you can also create a transaction for the membership fee and notify the member of the new membership. Click on Save to confirm.

To renew a membership for a specific member:

You will be presented with a dialog with the following options:

Confirm that all the details look correct, and if needed, modify the start and end date of the new membership, and/or the transaction amount to charge the member.

Creating a transaction fee for the membership is optional and can be disabled if you don’t want to charge the member.

Click on Renew to confirm the renewal.

To temporarily pause a membership for a specific member:

In the dialog you will be prompted to specify the pause and resumption date:

Note: Pausing a membership will stop the current membership on the pause date, and start a new membership on the resumption date. The new membership will have its end date automatically extended by the duration of the paused period.

To change a membership for a specific member:

You will be presented with a dialog where you can modify the start and end date of the membership. It is not possible to change the membership type at this stage, due to the possibility that there may be other members linked to that membership.

To stop a membership for a specific member:

A dialog will show up where you can select the date at which to stop the membership:

Click on Stop to confirm.

To remove a membership altogether:

A dialog will ask you to confirm the removal.

Note: this will also remove the membership of any linked memberships.