Overview
Linked Profiles give you greater control over your account, allowing you to link with multiple clubs and individuals using Hello Club.
You can access and manage multiple profiles with a single login, which is especially useful for families and members who are a part of multiple clubs that use Hello Club.
How to Switch Between Profiles in Your Account
To switch between profiles, simply use the drop-down menu in the top-right corner of your portal.
How to Add a Profile to Your Account
If you’d like to add and manage another profile that isn’t already listed in the drop-down menu, you have two options:
If the Profile Doesn’t Already Exist
Use the club’s registration link to register the new profile.
Make sure to log in with your existing account (do not create a new account).
Follow the steps to register the new profile as prompted on the screen
If the Profile Already Exists
Contact the club administrator to have them send a welcome email to the club member whose profile needs adding. This avoids creating duplicate profiles.
Once the member receives the email, they should forward it to you.
You can then add the profile by following the setup steps in the welcome email while logged into your own account.
How to Disconnect a Profile from Your Account?
To disconnect a profile, go to ‘Manage Profiles’ in the top-right corner. Here, you’ll see a list of all the people connected to your account. Click ‘Disconnect’ next to the person you no longer wish to manage.
How a Disconnected Profile Can Get Their Own Account
If someone you’ve disconnected needs their own login, reach out to the club administrator to have a welcome email resent to that person. Ensure the club administrator has their correct contact email, so the welcome email goes directly to them.
Once they receive the welcome email, they can set up their own account and connect their profile independently.