If your sports club or organisation has a Hello Club access and light control system installed, this may include a kiosk touchscreen which you can use to turn on the court or table lights for your booking.

Our series of help articles explains how to operate the kiosk touchscreen and use it to activate your bookings. This article explains how to change the duration of session that was started without a booking.

In general, there is no need to manually stop your session, as all sessions will always stop automatically when the session time has expired.

In fact, if your facility is using the Automatic light control setting, the only way to stop a session is to wait for the lights to come off automatically.

However, in the Flexible or Check-in settings, players are able to stop a session early.

To stop a session early, first sign in to the kiosk touchscreen using a tag or pin number of one of the players in the session.

Once you’ve signed in, you will be taken to your currently active session:

Tap on the STOP SESSION button to stop your current session. The lights will come off automatically.