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Changing the duration of your session
Changing the duration of your session

Find out how to change the duration a session that was started without a booking and is already in progress

Jade Perkins avatar
Written by Jade Perkins
Updated over 2 years ago

If your sports club or organisation has a Hello Club access and light control system installed, this may include a kiosk touchscreen which you can use to turn on the court or table lights for your booking.

Our series of help articles explains how to operate the kiosk touchscreen and use it to activate your bookings. This article explains how to change the duration of session that was started without a booking.

How to change the duration of your session

If you started a session without a booking, you will be able to adjust the duration and either shorten the session or make it longer. To adjust the duration of your session, first sign in to the kiosk touchscreen using a tag or pin number of one of the players in the session.

Once you’ve signed in, you will be taken to your currently active session:

Tap on the CHANGE TIME button to adjust your session time. Depending on the maximum duration of a session, you will be presented with various options to increase or decrease the session time:

Tap CONFIRM once you're done adjusting the session time.

Next steps

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