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Connecting to Stripe
Jade Perkins avatar
Written by Jade Perkins
Updated over 3 months ago

Head to the Integrations module and click on the Stripe integration card, then click on the blue Connect to Stripe button:

You will be taken to Stripe where you can connect your account.


Once connected, you will be taken back to Hello Club and your Stripe account should now be connected to Hello Club.

The last step is to review your fee cover strategy and you’ll be ready to start accepting online payments through credit and debit card.

Ensure your members are charged the correct fees

If you are not fully covering the payment processing fees, it is important to ensure that your members are charged the correct rates. If you have a special non-profit agreement with your payment providers, make sure to tick the checkbox to indicate that you are charged non-profit rates:

This will reduce the fees that Hello Club charges the members to reflect your non-profit status and Stripe's non-profit rates in your country.

Find out more about Stripe’s non-profit rates to see if you are eligible.

Questions?

If you run into any issues or have further questions about opening a Stripe account, please contact us or the Stripe support team directly.

You can also have a look through the official Stripe documentation.

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