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V2 - Custom fields for bookings

Find out how to set up custom fields to capture more information when someone is making a booking

Jade Perkins avatar
Written by Jade Perkins
Updated yesterday

If you need to collect additional information during the booking process, you can create custom fields and control whether they are required or optional. Custom fields can be configured per booking mode, giving you full flexibility over what information is collected.

You can choose from the following custom field types:

  • Text input

  • Paragraph text input for longer text

  • Dropdown with predefined options

  • Multiple choice list with predefined options

  • Date selection

How to add a booking custom field

To add a booking custom field:

  1. Go to the Settings module

  2. Open the Custom fields card and select Bookings

  3. Click the green Add field button to add a new field

  4. Specify a label and field type

  5. If you selected a Dropdown or Multiple Choice field, specify the options to choose from by entering each option on a new line

  6. Press Save to save your custom field

After saving, you can mark the field as required or optional. The new field will then appear in your list of booking custom fields.

How to enable the custom field for bookings

Custom fields can be enabled per booking mode, allowing you to tailor the booking form for different activities.

To enable a custom field:

  1. Go to your Activities module

  2. Click into your activity

  3. Select the Modes section

  4. Click into a mode and navigate to the second page

  5. Use the checkboxes to select the custom fields you want to enable

Repeat this process for any additional modes as needed.

Once enabled, the selected custom fields will appear during the booking process to be completed when making a booking for that mode

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