Depending on the plan you’re on, we limit how far back certain logs can be viewed:
Free plan – 1 month
Entry plan – 3 months
Standard plan – 1 year
Premium plan – 2 years
Business plan – 3 years
These limits apply to the following types of logs:
Access logs
Activity logs
Audit logs
Check-in logs
Email logs
Request logs
Visitor logs
Note: These limits do not apply to any of your direct member data or historical membership subscriptions of financial data, which is preserved and available indefinitely regardless of plan.
Please contact us if you need to view older logs.